Functionality
Calls/costs
Sounding the alarm
The Zembro app
Other questions


What does Zembro bracelet cost?


Check the current prices and options from http://shop.zembro.com/.

I hear an engaged tone if I try to call the bracelet.


Another family member is already on a call with the Zembro senior on the bracelet.On the start screen of the app, you’ll see a timeline that shows who has called the bracelet.


How much does it cost to call the bracelet?


  • Zembro connections call the bracelet at the standard European rates as defined by their smartphone payment plans.

  • This means an addition of 6 cents per minute in 2016.

  • This addition will fade out in 2017.

  • The number of the bracelet is a Swedish number.


What does Zembro service include?


  • When you choose to buy Zembro bracelet, you will also pay a monthly service fee.

  • Zembro service includes the connection that ensures your Zembro bracelet is available at all times anywhere in Europe.

  • There are no extra call charges from the bracelet.

  • You can add an unlimited number of connections in the Zembro app.

  • They all receive a message via the app in the event of an alarm.

  • Our system informs all connections, one by one.


What costs are included in Zembro service?


The service costs plan include the constant connection with the Zembro senior’s personal connections via the Zembro app, localisation in the event of an alarm being sounded and free software updates for the Zembro bracelet and the Zembro app.


Are there extra costs if I sound the alarm?


No. The Zembro senior does not pay any extra costs for sounding an alarm. The connections pay for telephone calls to the bracelet at the standard European rate of their smartphone provider.


What does the Zembro 24/7 alarm service include?


  • The Zembro 24/7 alarm service is a professional call centre that answers the telephone in the case of an emergency, at any time, day or night.

  • The call centre then informs other connections of the situation and – if necessary – emergency services.

  • The Zembro 24/7 alarm service can also be arranged after the initial purchase or hiring of Zembro bracelet.

What costs are included in Zembro 24/7 alarm service?


The price for the Zembro 24/7 alarm service ensures that a staff member is available for you at all times, day and night, seven days a week. Any costs for communication to the bracelet are also included in the prices.


No.

I don’t have a Visa/MasterCard. How can I pay?


You can pay in our webshop using your creditcard, direct debit, Bancontact or iDeal.